“Worst bakery in Manchester, the staff are idiots and the owner is a crook.”
Our check · Potential policy violation identified · Insult or abusive language
The review insults the staff and the owner and describes no visit or purchase. Insults without a described experience break the platform’s rules.
Review the explanation before reporting. This is an automated assessment, not a prediction that the platform will remove the review.
How to report this review: 4 steps with copy-ready text
How to report this review on Google
Google removes reviews that break its content policy, not reviews you simply disagree with. Our check found: Insult or abusive language.
Step 1: Open the reporting tool
- Go to Google’s Reviews Management Tool and sign in with the Google account that manages your Business Profile.
- Choose your business, then open Remove a review (or “Report a review”) and find this review. You can also open the review on Google Maps, click the three dots next to it and choose Report review.
Step 2: Choose the reason
- Pick the reason that matches: “Off topic”, “Spam”, “Conflict of interest”, “Profanity”, “Bullying or harassment”, “Discrimination or hate speech”, “Personal information” or “Not helpful”.
- Google lists what is not allowed in its policy for reviews.
Step 3: Paste the prepared text
- If a text box appears, click Copy text below and paste it in:
Ready to paste
I am asking Google to review this review of Sample Bakery (Manchester). The review calls our staff “idiots” and the owner “a crook” and does not describe any visit or purchase. It consists of insults rather than a description of an experience, which Google’s policy does not allow. We welcome honest feedback, including criticism. Please check this review against your policy and remove it if it does not meet it.
Step 4: Send and come back
- Submit the report. Google confirms by email and usually decides within a few days. In the Reviews Management Tool you can check the status.
- Come back here and click I reported this. We keep checking whether the review is still visible.
- Meanwhile, reply publicly, calm and short. Never name the reviewer or threaten legal action. More help: Report inappropriate reviews.
Platform procedures in the UK
- Platforms decide on reports under their own policies. Under the Online Safety Act, platforms that host user content, including the large review platforms, must provide a complaints procedure for users. If your report is declined, use the complaints or appeal procedure the platform publishes.
- Genuine negative experiences and honest opinions are protected and cannot be removed.
VOQX provides general information about platform reporting and appeal procedures. It does not assess your individual legal rights or provide legal representation. If a report is declined, consult the platform’s published appeal procedure; additional legal remedies depend on the facts and applicable law.