· 1 min read
Why ChatGPT Does Not Recommend Your Business, and What You Can Do
More and more customers ask ChatGPT, Gemini or Perplexity for recommendations. Here is how to raise your chance of being mentioned.
“Which café in Şile is good?” or “Which hairdresser in Cologne do you recommend?” Many people no longer ask only Google questions like these, but AI assistants too. If you are not mentioned there, you lose customers without noticing.
Where AI assistants get their answers
AI assistants rely on what is on the internet about a business: reviews, business directories, your own website, articles and mentions. The more clear, good and current information there is, the more likely a business is to be mentioned.
Common reasons you are not mentioned
- Few or older reviews compared to your competitors.
- Unclear information: Your website does not say clearly what you offer and where.
- Different names, addresses or phone numbers on different sites.
- Hardly any mentions outside your own website.
What you can do
- Actively ask happy customers for an honest review.
- Reply to reviews. This shows that you are active.
- Keep your name, address, opening hours and services the same and up to date everywhere.
- Say clearly on your website what you offer, for whom and in which town.
- List yourself in the important business directories in your country.
Nobody can guarantee that an AI assistant will recommend a particular business. The answers change all the time. But you can improve the basics.
How VOQX helps
The free check asks ChatGPT the same question a customer would ask and shows whether you are mentioned, and who ChatGPT recommends instead. With Radar Pro, VOQX regularly watches what ChatGPT, Gemini and Perplexity say about you, with a to-do list you can tick off.
VOQX is software. You report yourself; whether a platform removes anything is up to the platform.